Last updated: March 2026. This policy explains how Novum collects, uses, and protects your personal data.
Novum is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process your data lawfully, fairly, and transparently, and only for the purposes described in this policy.
We collect the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national insurance number | Account creation, KYC verification |
| Contact Data | Email address, phone number, postal address | Communications, account security |
| Financial Data | Investment history, risk profile, portfolio data | Service provision, suitability assessment |
| Technical Data | IP address, browser type, device information | Security, platform optimisation |
| Usage Data | Pages visited, features used, interaction patterns | Service improvement, analytics |
We process your personal data on the following legal bases under UK GDPR:
We may share your personal data with the following categories of recipients:
We do not sell your personal data to third parties. We do not share your data with third parties for their own marketing purposes without your explicit consent.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your data (subject to legal obligations)
Right to Restrict Processing
Request limitation of how we process your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within one month.
We use essential cookies to maintain your session and provide core platform functionality. We also use analytics cookies to understand how the platform is used and to improve our services. You can manage your cookie preferences through your browser settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, session management | Session / 30 days |
| Functional | Preferences, tour completion, theme settings | 1 year |
| Analytics | Usage patterns, performance monitoring | 2 years |
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Specific retention periods include:
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Data Protection Officer
Novum Technologies Ltd
Email: [email protected]
Address: London, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed. The ICO can be contacted at ico.org.uk.